Diploma in
Hotel Management
Reliance College

Here's the Course Overview
If you’ve always had a passion for creating memorable experiences and ensuring the comfort of others, why not turn that into a rewarding career? Hotel management is much more than just overseeing a property — it’s about crafting exceptional guest experiences, delivering personalised service, and making every visitor feel welcomed and cared for.
This Reliance Diploma in Hotel Management provides a solid foundation in hotel operations, covering areas like front office management, food and beverage service, housekeeping, sales, and customer relationship management. Through real-world experience and internships at leading hospitality establishments, you’ll apply your skills in a professional setting, enhancing your CV and increasing your employability.
Course Entry Requirements
- 3 credits in SPM, OR
- UEC with grade B for 3 subjects, OR
- O-Level with grade C for 3 subjects, OR
- STPM grade C for 1 subject, OR
- Other qualification recognised by the Ministry of Higher Education
*Trial Examinations/Forecast results are accepted
6 Reasons to Study Hospitality Management at Reliance
The Best Brand in Hospitality Education 2021, 2022, 2023 & 2024
Pathway to World-Class UK Degrees
Get Exclusive Internship Opportunities at Some of the Biggest Hospitality Names in Malaysia & Singapore
Delivered by an Outstanding Academic and Professional Faculty
State-of-the-art Industrial Kitchen and Mock Hotel Facilities
MQA Accredited
Why choose Reliance College for tourism and hospitality?
Founded in the early 1980s, Reliance College is a pioneer in the field of Tourism and Hospitality education. We offer a cutting-edge education experience designed to give you expert practical training alongside the management skills you need for a career in the global hospitality industry. Our forward-thinking courses offer strong industry connections and a high-quality curriculum to launch your career in hospitality and to be prepared for the changing nature of work.

COURSE MODULES
Year 1
- Introduction to Hospitality and Tourism Industry, Yonsei University
- Essential Cuisine 1, University of Copenhagen
- Principles of Marketing, IE University
- Business Communication, Macquarie University
- Principles of Management, University of Colorado System
- Food Safety and Sanitation, University of Copenhagen
- Mainstream English, Rice University
- Food & Beverage Cost Control, University of Copenhagen
- Essential Cuisine 2
- Principles of Accounting, University of Virginia
- Introduction to Facility Management, University of Copenhagen
Year 2
- Academic Writing and Study Skills, University of Colorado Boulder
- Hotel Operations Management, University of North Texas
- Housekeeping Management, University of Maryland, College Park
- Customer Service for Hotel Industry, Knowledge Accelerators
- Economic Principles for the Hospitality Industry, Erasmus University Rotterdam
- Supervision for Hospitality Industry, University of Illinois at Urbana-Champaign
- Hospitality & Tourism Entrepreneurship, HEC Paris
- Food & Beverage Service Skills, Università Bocconi
- Commercial Kitchen Operations, University of Copenhagen
- Front Office Management, ESSEC Business School
- Food & Beverage Management, University of California, Davis
Year 3
- Industrial Training
MPU Modules
- Appreciation of Ethics and Civilisation (Malaysian students)
- Malay Communication 1 (International students)
- Integrity & Anti-Corruption
- Community Service
- National Language A
- New Venture Creation
TUITION FEES
MALAYSIAN STUDENTS |
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Year 1 |
Year 2 |
Resource Fee: RM1,000 per year |
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INTERNATIONAL STUDENTS |
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Year 1 |
Year 2 |
Resource Fee: RM1,000 per year |
Examination Structure
The assessment structure comprises the following components: |
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Coursework – This includes practical assessments, assignments, presentations, and case studies that facilitate applied understanding. |
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Final Examination – This involves written examinations designed to assess theoretical comprehension. |
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Internship – This component offers industry-based training aimed at enhancing practical experience in real-world contexts. |
Recommended Subject Combination
Currently, this programme does not offer a flexible combination of subjects.
Exemption & Programme Pathways
Exemptions: Prior learning in relevant hospitality-related subjects may qualify for subject exemptions (subject to approval).
Pathways: Graduates can progress to Bachelor’s degree programmes in Hospitality Management, Tourism, or related fields.

FAQs About the Diploma in Hotel Management
How long is the programme?
How long is the programme?
2 ½ years, including an internship.
Will I get practical training?
Will I get practical training?
Yes! The programme includes hands-on training in basic culinary skills, housekeeping, food and beverage management, and front office management.
Where can I do my internship?
Where can I do my internship?
Internships are available at 3-5 star leading hotels, resorts, and F&B establishments in Malaysia and abroad.
What career opportunities are available after graduation?
What career opportunities are available after graduation?
You can work in hotels, restaurants, event management, tourism agencies, and cruise lines or pursue further studies.
What makes this diploma unique compared to other hotel management courses?
What makes this diploma unique compared to other hotel management courses?
Our programme provides several key offerings:
- Internships with esteemed industry leaders, facilitating valuable hands-on experience.
- A curriculum designed in accordance with current industry standards, ensuring alignment with international hospitality trends.
- Comprehensive training through real-world simulations aimed at enhancing practical skills development.
Is this programme recognised?
Is this programme recognised?
Yes, it is accredited by the Malaysian Qualifications Agency (MQA) and recognised by the hospitality industry.
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