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Customer Service Excellence

 

Overview

 

This workshop will look at the types of customers and how we can serve them better whilst improving ourselves in the process. Catching the ATTENTION of the customers - creating the INTEREST - evoking their DESIRE for the necessary preferred ACTION is the main focus of this programme. Aspects of psychology, strategy and sincerity are emphasized to give customers a pleasant experience, being in line with the concept of ‘experience economy’.

ENTRY REQUIREMENTS

 

  • Minimum A-Level.

Other qualifications and work experience will be taken into consideration on an individual basis.

Modules & Learning


Information will be uploaded soon.

Payment Mode

·        Bank Draft

·        Cheque

·        Credit Card (inquire about our 0% payment plans)

·        Cash

·        Installment schemes

All payments are to be made payable to Brickfields Asia College Sdn. Bhd.

Public Bank Berhad

·        A/C Name: Brickfields Asia College Sdn. Bhd.

·        A/C Number: 3156344329

Hong Leong Bank Berhad

·        A/C Name: Brickfields Asia College Sdn. Bhd.

·        A/C Number: 04800213048

FINANCIAL ASSISTANCE

·        0% interest installment payment plans with all major credit cards

 

Next Intake

 

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